Leadership. Strategy. Innovation.
Turning Complexities into Intuitive yet Elegant User Experiences.
A former eCommerce founder turned UX Leader.
By empowering designers, I help create experiences that drive customer loyalty.
I work closely with my team and cross-functional stakeholders to ensure that every user touchpoint is a positive one. This creates seamless experiences that not only meet but exceed customer expectations. Here’s how I make it happen.
- Plan
Strategic Thinking
I bridge the gap between user needs and business goals by translating research into clear, actionable insights that drive design roadmaps.
- Action
Empathetic Problem Solving
I uncover user needs, pain points, and hidden frustrations to craft intuitive yet elegant, user-centred solutions that truly surprise and delight.
- Motivate
Collaborative Leadership
I leverage the diverse strengths of team members to achieve common goals, cultivated by a supportive culture of innovation and continuous learning.
Michael built me a custom eCommerce website; just the way I envisioned it. Also, since launch, he’s tweaked a few things that have increased conversions. He was
extremely detailed, patient and helpful at explaining every step of the process.
Michael not only works fast and efficiently, but he’s professional and knowledgeable. I highly recommend him to anyone looking for an impactful storefront.
Kevin Kim
LUX Mask Founder
Having managed my website independently for too long, I found myself in dire need of a professional to streamline my process and take my online portfolio to the next level.
Michael created an online presence that is bold, direct, captivating and above all, functional.
He works extremely fast and is very responsive. I would definitely recommend him for any website/SEO needs big or small.
Peter Tamlin
Acclaimed Photographer, NYC
Michael is a dream to work with. He’s
incredibly organized, punctual to deadlines, skilled & knowledgeable friendly and dedicated to delivering a fantastic product.
His communication for the duration of our project was a solid 10 – always consistent and easy to get in touch with. It’s an absolute pleasure to recommend him.
Anthony Lance
Toronto Realtor