About Michael

Michael in his flight attendant uniform standing next to an Air Canada logo.

Like many others in our industry, Michael’s journey into digital product design came about in an unconventional way. After his studies in psychology, he travelled the world for 16 years as a flight attendant. Looking back, he feels so lucky to have had that experience. He was able to gain a deeper understanding of people and their cultures; insights that could never have been learned in a psychology textbook. Only acquired through empathy, lived experience and by immersing himself in the culture, and places they call home.

Over time, Michael felt a growing desire to channel his creativity, having been deeply involved with swim teams, lifeguarding, and swim instruction throughout his youth. This led him to launch an eCommerce swimwear brand.

He learned rather quickly that if you build it, they will not come, which lit a fire in him and solidified his path to success. His passion, consistency, and unwavering dedication drove him to learn everything from UX & web design, building WordPress websites, exceptional customer experience, digital/social media marketing, SEO, photography, videography, editing, graphic design, fabric pattern making, and much-MUCH-more. 

When Covid erupted, Michael’s jobs in both travel and his swimwear business evaporated overnight as the world hunkered down. This sudden disruption in his life made him realize that his extensive toolkit had uniquely prepared him for this adversity. He seized this opportunity amid the crisis by taking on freelance work as companies rushed to establish an online presence.

When Google offered their UX foundations course, he thought that taking the course would help him refine and add to his toolkit. In the end, it made him an even better designer. And that is why he continues to take courses in accessibility and strategy.

Michael has genuinely found his professional purpose in UX design, evidenced by the impactful digital experiences he’s created. Moreover, he eagerly welcomes opportunities to guide and mentor other designers, empowering them to make their mark on this rewarding field.

 
Michael sitting amongst his design tools.

Certificates

IDEO univeristy logo

SAFe for Teams (6.0)

Scaled Agile

IDEO univeristy logo

Activating Strategy

IDEO University

IDEO univeristy logo

Impactful Presentations

IDEO University

IDEO univeristy logo

Designing Strategy

IDEO University

Deque university logo

Device-Independent User Input Methods

Deque University

Deque university logo

Custom JavaScript/ARIA Widgets

Deque University

Deque university logo

Web Accessibility Testing: Screen Readers

Deque University

Deque university logo

Web Accessibility Testing: Basic Methods and Tools

Deque University

Deque university logo

iOS Accessibility Features

Deque University

Deque university logo

Android Accessibility Features

Deque University

Deque university logo

Form Labels, Instructions, and Validation

Deque University

Deque university logo

Multimedia, Animations, and Motion

Deque University

Deque university logo

Responsive Design and Zoom

Deque University

Deque university logo

Images, SVG, and Canvas

Deque University

Deque university logo

Visual Design and Colors

Deque University

Deque university logo

WCAG Conformance Testing, Detailed Methodology

Deque University

Deque university logo

Mobile App Accessibility Fundamentals

Deque University

Deque university logo

Semantic Structure and Navigation

Deque University

Deque university logo

Designing an Accessible User Experience

Deque University

Deque university logo

Accessibility Fundamentals - Disabilities, Guidelines, and Laws

Deque University

Accessibility: How to Design for All

Interaction Design Foundation

Conducting Usability Testing

Interaction Design Foundation

UX Management: Strategy and Tactics

Interaction Design Foundation

Human-Computer Interaction - HCI

Interaction Design Foundation

UI Design Patterns for Successful Software

Interaction Design Foundation

Google UX Design Professional Certificate

Interaction Design Foundation

Design a User Experience for Social Good...

Interaction Design Foundation

Responsive Web Design in Adobe XD

Interaction Design Foundation

Create High-Fidelity Designs and Prototypes in Figma

Interaction Design Foundation

Conduct UX Research and Test Early Concepts

Interaction Design Foundation

Build Wireframes and Low-Fidelity Prototypes

Interaction Design Foundation

Start the UX Design Process: Empathize, Define, and Ideate

Interaction Design Foundation

Adobe Photoshop CC – Essentials

Interaction Design Foundation

Foundations of User Experience (UX) Design

Interaction Design Foundation

A jack of all trades is a master of none, but almost always better than a master of one!

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